Jordan Miracle

IT Generalist • Systems & Support • Bellingham, WA

Calm, systems‑oriented, remote‑ready.

I keep small teams productive by maintaining stable systems, documenting clearly, and solving user issues without drama. Hybrid by default: behind‑the‑scenes infrastructure and thoughtful user support.

Core Strengths

Systems & Platforms

Linux (Ubuntu, Debian, Fedora)

Windows (Desktop & Server)

AWS

DigitalOcean

Heroku

Nextcloud

WordPress

Django

Git/GitHub

VirtualBox/VMware

Networking & Hardware

VLANs • DHCP/DNS • Firewalls

Home/SMB Wi‑Fi & switching

PC building & compatibility

BIOS/UEFI configuration

Diagnostics & repair

Ways I Work

Quietly reliable. I document, close the loop, and reduce repeat tickets by fixing root causes.

Structured troubleshooting, pragmatic automation
Clear, non‑jargony communication
Security‑aware by default

Selected Experience

IT Manager — PNW Tree & Landscape

2022–2024 · Bellingham, WA

Managed internal IT: workstations, backups, Wi‑Fi, and file organization for a small field‑service team.
Standardized device builds and basic documentation to stabilize daily operations.

IT & Web — Radical Engineers (Non‑profit)

6‑month internship + ~1.5 years volunteer · Remote (London)

Maintained apps and sites on AWS, Heroku, and DigitalOcean.
Linux servers (Ubuntu/Debian/Fedora); WordPress, Django, GitHub.

Freelance IT Technician

2021–Present · Bellingham, WA

Troubleshooting, networking, and small‑business support; remote and on‑site.
Website maintenance, hosting management, and user training.

Contact

Email: jordanmiracle@protonmail.com
Location: Bellingham, WA (remote‑friendly)
Phone: 360-527-6815
GitHub: github.com/jordanmiracle
Résumé: Download (PDF)